Frequently Asked Questions

1111 Wait FAQ — answers to all your questions

From registration to withdrawal — everything you need to know about 1111 Wait is right here on this page. We've laid it all out in plain, simple English.

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Account & Registration

1111 Wait FAQis one of the most frequently asked questions here. To register, you will need:
  • An active Bangladeshi mobile number (linked to bKash/Nagad/Rocket)
  • A valid email address (optional but recommended)
  • Date of birth (you must be at least 18 years old)
  • A strong password
The entire process can be completed in just 3 minutes. Register Now

KYC is not required to place bets or make deposits. However, Before making a withdrawal KYC verification is mandatory. Uploading a photo of your National ID (NID) or birth certificate will typically complete verification within 24 hours.

On the login page Go to the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that code to set a new password. The whole process takes under 2 minutes.

No. Under 1111 Wait's terms, only one account is allowed per mobile number. One account is possible. Attempting to create multiple accounts may result in all accounts being suspended and balances forfeited.

You can update your email address and some profile details directly from your dashboard. However, to change your mobile number or national ID number, you'll need to contact the support team and complete identity verification.

Your account may have been suspended due to pending KYC verification, a policy violation, or a security concern. Please contact us directly support@1111wait.com— email us or chat with our support team via live chat. Knowing the reason helps us resolve it faster.

Yes, 1111 Wait is fully mobile-friendly. It works on any browser on both Android and iOS devices. For quick access, you can add a shortcut to your browser's home screen — it works just like an app.

If you have a remaining balance, withdraw it before closing your account. Then email the support team to submit your account closure request. Responsible Gaming You can also apply for self-exclusion from the page.
Deposit & Payment

1111 Wait supports all major mobile banking methods in Bangladesh:
  • bKash — Fastest & most popular
  • Nagad — fast transactions with lower fees
  • Rocket — Dutch-Bangla Bank's mobile service
  • Bank Transfer — For larger amounts
Funds are credited to your account instantly with all payment methods.

The minimum deposit at 1111 wait is just BDT 200. You can get started with this small amount and place bets on your preferred matches. Depositing more at once gives you a better chance of qualifying for bonuses.

Deposits via bKash, Nagad, and Rocket are usually Instantcredited instantly. In rare cases, network issues may cause a delay of 5–10 minutes. If funds haven't arrived within 15 minutes, contact support with your transaction reference number.

1111 Wait does not charge any fees on deposits. However, bKash or Nagad may apply their own service charges. For example, bKash charges BDT 5 per BDT 1,000 for Send Money transactions. Check your mobile banking app for full details on applicable charges.

First, check whether the amount has been deducted from your mobile banking account. If it has been deducted but has not appeared in your 1111 Wait account, then:
  • Transaction Transaction ID Please note
  • Reach us via live chat or email support
  • Usually resolved within 2–4 hours

Daily maximum deposit limit for standard accounts BDT 50,000. This limit can be increased further for accounts that have completed KYC verification. Separate higher limits apply for VIP members.

The welcome bonus is automatically credited on your first deposit. For other promotional bonuses, before depositing Promotions Page to activate the offer. If you have a promo code, make sure to enter it at the time of deposit so you don't miss out on the correct bonus.
Withdrawals & Payouts

Withdrawal processing at 1111 Wait typically takes 15 minutes to 2 hours completed. Withdrawals are processed even faster for KYC-verified accounts. Requests made between midnight and 6 AM may be processed the next business day.

Minimum Withdrawal Amount BDT 500. Withdrawal requests cannot be made if your balance is below this amount. Plan your bets accordingly to keep your balance above the minimum threshold.

1111 Wait does not charge any additional withdrawal fees. However, your mobile banking provider (bKash/Nagad/Rocket) may apply their own cash-out charges. For example, bKash cash-out fees can be up to ৳18.50 per ৳1,000.

You can withdraw your own deposited funds at any time. However, Winnings from Bonuses To withdraw, you must meet the wagering requirements — typically 10–20x the bonus amount. Each bonus has its own specific terms On the Promotions page mentioned.

If more than 2 hours have passed and your withdrawal has not been processed:
  • Check the transaction status in your dashboard
  • Check whether your KYC verification is complete
  • Live Chat or support@1111wait.comto get in touch
  • Search by withdrawal ID or reference number

For security reasons, withdrawals are normally sent to your registered mobile number. If you wish to use a different number, please contact support first and complete identity verification. This is done to protect your account.

Daily withdrawal limit for standard accounts BDT 1,00,000. KYC-verified and VIP accounts have significantly higher limits. If you need to withdraw a large amount, notifying support in advance will make the process smoother.
Betting & Live Games

1111 wait offers a wide range of sports and events to bet on:
  • Cricket — IPL, BPL, T20 World Cup, ODI Series
  • Football — Premier League, La Liga, World Cup
  • Kabaddi — Pro Kabaddi League
  • Tennis, Basketball, Volleyball
  • E-Sports — DOTA 2, CS:GO, Valorant
On the sports events page View all events.

Live betting means placing bets in real time while a match is in progress. Odds shift with every ball and moment, so quick decisions are key. Betting page select a live event, enter your stake, and confirm your bet. Make sure your internet connection is stable.

1111 Wait uses decimal odds. If the odds are 2.50 and you bet BDT 100, your total return if you win would be 100 × 2.50 = BDT 250 (including your original BDT 100 stake). Total profit: BDT 150. on the match odds page View live odds for all matches.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain cases Cash Out feature allows you to cash out part or all of your stake before the match ends. This feature is not available on all events — if the Cash Out icon appears on the match page, it is active.

Bet amount if the match is officially cancelled or abandoned Full refund is issued. The amount is typically returned to your wallet within 24–48 hours. If the match is rescheduled to a later date, you can place the bet again for the new schedule.

Yes, 1111 Wait offers Accumulator or Combo Bet supported. Adding selections from multiple matches multiplies the odds, so a winning accumulator pays out significantly more. You can add up to 12 events in a single bet. Keep in mind that if any one selection loses, the entire bet is lost.

The minimum bet at 1111 Wait is just ৳10. This is a great opportunity for new players — learn betting and gain experience with minimal risk. Maximum bet amounts vary by event and market.

Yes. New Games and Popular Games page, you'll find virtual football, cricket, and other simulated sports. These are available to bet on 24 hours a day — no waiting for real matches.
Bonuses & Promotions

New members at 1111 Wait receive:
  • Welcome Bonus — Up to 100% bonus on your first deposit
  • Free Bet — A set amount of free bets to use
  • Cashback Offers — Partial refund if you lose in the first week
To see the latest offers Promotions Page Visit.

Wagering means you need to bet a specified multiple of your bonus amount before you can withdraw it. For example, a BDT 1,000 bonus with a 10x wagering requirement means you must place BDT 10,000 in bets. You can track your progress in the bonus section of your dashboard. Bets placed at odds of 1.50 or higher generally count toward the wagering requirement.

Yes, 1111 Wait's referral program gives both you and your friend a bonus when they sign up through your link. You'll find your referral code or link in your profile. Once your friend registers using that link and makes their first deposit, the bonus will be credited to your account. For more details On the Promotions page See details.

You're enrolled in the VIP program automatically — no separate application needed. Bet regularly to earn points and move up the tiers. Higher tiers unlock:
  • Personal Account Manager
  • Exclusive Bonuses & Cashback
  • Faster withdrawal processing
  • Higher Betting Limits

Yes, most bonuses have an expiry period. Typically, once a bonus is credited, you have 7 to 30 days to complete the wagering requirements. Any unused bonus will be automatically cancelled once it expires. Make sure to use your bonus promptly.

Winnings from free bets are generally Net Profit you'll receive — meaning the profit only, excluding the free bet stake. For example: if you win a ৳200 free bet at 2.0 odds, the total return is ৳400, but the ৳200 free bet stake is deducted, leaving you with ৳200. Some offers may have different terms — please read the conditions carefully.
Security & Privacy

1111 Wait operates under an international gaming license and uses SSL encryption technology. All your transactions and personal information are fully protected. Our Privacy Policy and Terms & Conditions page for full details.

Go to your profile settings and click on the "Security" option. You'll find the option to enable 2FA there. It can be set up using mobile OTP or Google Authenticator. Keeping 2FA active adds an extra layer of protection to your login and helps prevent unauthorized access.

If you notice any suspicious activity, immediately:
  • Change Password
  • Log out from all devices
  • support@1111wait.comEmail us urgently at
  • Ask support via Live Chat to temporarily lock your account
Acting quickly can help you avoid further losses.

No. 1111 Wait does not sell your personal information or share it with third parties without authorisation. Limited data may only be used for payment processing and legal compliance purposes. For more details, visit our Privacy Policy Read.

Yes, 1111 Wait believes in responsible gaming. You can:
  • To set daily/weekly deposit limits
  • To take a temporary break (cooling-off period)
  • To submit a self-exclusion request
On the Responsible Gaming page to access these benefits.

Still have questions?

Our support team is available 24/7, every day of the week

Live Chat
Contact us via Live Chat for an instant response. Average response time is 2 minutes.
Email Support
support@1111wait.com — Email us for detailed issues and we'll respond within 24 hours.
Secure Support
Your identity is verified and your account issue is resolved securely.
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